Terms and conditions

The InstaCase service consists of making available and supplying a set of products and/or services in order to allow the user, who is assigned the status of customer, to order and purchase the products presented online.

When using InstaCase implies full acceptance and agreement to all the parameters present in the Terms and Conditions described, as well as the Privacy Policy in force at the time you access the InstaCase.

If you do not accept, in whole or in part, any of the stipulated conditions, you should not make any purchases from InstaCase. If you access InstaCase you are committing and taking responsibility for respecting the conditions set out on this page and in the Privacy Policy.

A InstaCase reserves the right to update and change the Terms and Conditions without prior notice. It is advisable to check the Terms and Conditions periodically for any changes or updates.

Product information and prices

A InstaCase informs customers about the features, descriptions, images or videos of each product and/or service on each page provided. A InstaCase undertakes to make its products and/or services available clearly and to correct any errors that may occur as soon as possible.

A InstaCase concisely presents the prices of each product and/or service, including VAT rates, shipping costs applied to each order and any other additional costs that may apply.

Information on products, prices, content, images, videos, promotional campaigns and services may be updated and changed by InstaCase at any time.

Intellectual property

A InstaCase is a registered online store, and the service provided is the responsibility of InstaCase.

The content, domain, information present and made available on InstaCase are the property of InstaCase or have been granted to it, and are therefore protected by copyright and related rights. Any and all use,

reproduction, copying or dissemination of visual, audiovisual or written content is subject to prior approval by InstaCase.

The customer undertakes to fully respect the aforementioned conditions and rights, as well as to refrain from acts that may go against the law and rights such as copyright, related rights, among other legislation applicable to the use of images, videos, content, etc. without the express approval of InstaCase. A InstaCase cannot be held responsible for any misuse of such products.

Payment methods

A InstaCase offers the following payment methods:

● Credit card

● ATM

● MBWAY

● Paypal

Once payment has been completed, InstaCase will carry out a standard check so that the order can be processed and shipped. The customer will receive an e-mail confirming that the order has been paid for, as well as the corresponding invoice.

Conditions of purchase at InstaCase:

Product availability

All products and/or services available at InstaCase can be purchased, except in cases of stock shortages or limitations, as well as products made to order, the availability of which may vary. Products may become unavailable without prior notice, but in these circumstances they will be duly identified on InstaCase.

If the product is no longer available after the purchase has been completed, InstaCase undertakes to contact the customer by telephone or e-mail as soon as possible in order to speed up the process.

Fees and taxes

At InstaCase the prices shown are in Eurothe appropriate VAT rates and taxes are applied in accordance with the law in force, which are already included in the price shown.

Cancellation of order

The customer may cancel an order while it is still being processed. You are required to inform InstaCase at the following e-mail address: [email protected].

If the request for cancellation has been made after the order has been dispatched, it will be forwarded for delivery and the customer may choose to refuse to accept it. A InstaCase is not responsible for possible delays in dealing with order cancellations.

A InstaCase reserves the right not to process orders or refunds in cases of data inconsistency, fraud or customer misconduct, as well as for technical reasons beyond the control of InstaCase. InstaCase.

Free Resolution

The customer has the right to withdraw from the contract within 14 (fourteen) days from the date of conclusion of the contract.

If the customer wishes to withdraw from the contract, he can do so by e-mailing [email protected] or by filling in the contact form available on InstaCase.

When withdrawing from the contract within the legal period, in addition to returning the product, the customer must return any offers that accompany the main product. A InstaCase must refund the amount paid within 14 days of receiving the returned order accompanied by the purchase invoice, proof of payment and return form.

Refunds will be made using the same payment method used by the customer for the initial payment, except in situations where there is an express agreement and the customer does not incur any costs as a result of the refund.

Any reimbursement procedure will be processed in accordance with the legislation in force in Decree Law 24/2014.

Complaints

The customer may lodge a complaint regarding any matter, act, information or service provided by InstaCase through the e-mail contact [email protected]

Disclaimer

When creating and using the InstaCaseaccount, the customer is responsible for account maintenance, confidentiality and all activity arising from their account.

By creating a user account and placing orders, the customer expressly and unequivocally accepts the Terms and Conditions in their most up-to-date version.

A InstaCase is not responsible for any information disclosed by third parties, technical failures or any other problems that prevent access to the online store and its proper functioning.

A InstaCase is not responsible for possible damages, directly or indirectly related to the use, or inability to use, the products and/or services made available, as well as for any delay or unforeseen delivery of orders.

PROCESSING OF PERSONAL DATA

Please check the Privacy and Cookies Policy.

APPLICABLE LAW - JURISDICTION

This contract is subject to Portuguese law and legislation in force.