Privacy and Cookies Policy

This Privacy and Cookies Policy is intended to explain how InstaCase collects, stores and processes your personal data and other data that may be collected for statistical analysis purposes.

InstaCase , headquartered at R. Prof Ant Rosa Rov Andrade n3 3G, NIPC 248695509, is responsible for the instacase.ptwebsite , and undertakes to guarantee the privacy and protection of the personal data of its customers and visitors, following all the legal and regulatory standards in force.

A InstaCase reserves the right to periodically update and change its Privacy and Cookies Policy to reflect any changes in the way our customers' personal data is processed or in legal terms. At InstaCase you will

displays the most recent and current version of the Privacy and Cookies Policy, and it is advisable to check it periodically for any updates or changes.

GUIDING PRINCIPLES

The main aim of this policy is to consolidate the relationship of trust and proximity between InstaCase and its customers. It also aims to demonstrate

transparency in the processing of the data collected and informing all customers of their rights and how they can exercise them as holders of personal data.

LEGAL BASIS

A InstaCase acts in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) and applicable data protection legislation, in all processes involving the processing of personal data.

According to the GDPR, personal data is defined as: "Any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person."

DATA PROTECTION

We use various measures to guarantee the security of the information collected, to protect the personal data collected, to prevent unauthorized use, alteration or access, disclosure, loss or destruction.

As the data subject, the customer has the right to know what data has been collected and stored, as well as to change it in the customer area and ask the store to export or delete it.

THE DATA COLLECTED I. Customer registration or purchase

When registering or purchasing at InstaCasethe following data is collected: e-mail, name, address, zip code, town, telephone number and VAT number. The data collected through the customer's purchase process will be processed automatically and will be used to process orders, such as dispatching orders or issuing invoices.

II. Newsletter

When you sign up for the InstaCase, the following data is collected: name and e-mail address. III. Contact form

A InstaCase may also request personal data on contact forms, such as name, e-mail address and other information provided by the visitor.

IV. Navigation on InstaCase

Data related to browsing the store is also collected at all times. Examples of this type of data are device and browser information, network information and IP address.

THE PURPOSE FOR WHICH THE DATA IS COLLECTED

Personal data is collected and processed in order to fulfill the following purposes:

Service provision:

Compliance with tax obligations;

Order dispatch;

● Order handling;

● Invoicing;

● Resolution of problems such as cancellation, return of products or refund of the value of the products and/or service in accordance with the law in force;

● Customer support: answering questions about products, how InstaCase works, etc. InstaCase or any other question requested by the customer;

Direct marketing (e.g. e-mail marketing):

So that the customer is kept up to date on order status or any new developments at InstaCasewe may send e-mails and/or SMS with commercial communications regarding offers, products or campaigns, as well as thematic content and information about the processing of registered orders.

For marketing purposes, at InstaCase we may consider and use certain data such as products viewed, products on the wishlist or left in the abandoned cart.

Marketing communications are made after and with the prior consent of the client.

In any case, InstaCase endeavors to ensure that the information and data collected and used are suitable for the purposes described and do not constitute an invasion of the customer's privacy.

WHEN DO WE COLLECT THE DATA?

Data is collected when a customer registers with InstaCasenewsletter, filling in the contact form, registering an order or while browsing the store.

WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?

The holder of personal data has the right, at any time, to request access, rectification, opposition, export and/or deletion, as well as the right not to be subject to automated decisions.

The customer can exercise any of these rights with InstaCaseby submitting

an order sent to the following address [email protected] . The customer can

You can also file a complaint with the National Data Protection Commission (CNPD).

DATA RETENTION

A InstaCase is obliged to retain information for tax and audit purposes in accordance with current law.

A InstaCase stores your data for 15days due to specific requirements and practices inherent to InstaCase and its sector of activity, or until the customer requests that it be deleted from the database.

The holder can, at any time, ask to access, rectify or delete their personal data by sending an email to [email protected].

If the customer registers with InstaCase you can check, edit or delete your personal information at any time from the customer area on InstaCase.

At the client's request, InstaCase may change certain customer data associated with registered orders.

DATA SHARING

A InstaCase does not transfer or sell any type of personal data to any entity other than those necessary for the operation of the service. The following data will also not be used

personal data for any other purpose without the consent of the data subject.

Any third party with which customer data may be shared is obliged to use it exclusively for the purpose of carrying out the proper functioning of its service on behalf of InstaCase.

A InstaCase may also disclose personally identifiable information under special circumstances, such as in compliance with court orders requiring it or when

certain actions violate the Terms and Conditions of business.

COOKIES

A InstaCase uses cookies on the site. The cookies used do not collect information that

identify the visitor, but rather how they interact with the store's website. The data collected is used for statistical purposes and to provide and improve the service and user experience.

WHAT TYPES OF COOKIES ARE USED?

Analytical CookiesAnalytical cookies: are used for the purpose of creating and analyzing statistics, in order to improve the functioning of the website, without ever collecting personal information.

Functionality Cookies: They store the user's preferences regarding the use of the site, so that it is not necessary to reconfigure the site each time you visit it.

Third-party cookies: These cookies are created from third-party services such as Google, Youtube, Facebook, among others. They can be used to show you advertising related to your actions on the website.

If you have any other questions regarding the protection of your personal data or the cookies used, you can contact us at the following address: [email protected]