Delivery Policy

InstaCase offers several shipping methods that may or may not have an associated cost, depending on the characteristics of the order, such as weight , value and destination region .

Shipping costs are displayed when registering an order in store, in the second step of the shopping cart, taking into account the following characteristics:

Destination region;

Weight and/or value of the order;

Chosen shipping method;

Choice of VAS (Value-added services).

  • Store delivery
    If you choose the “ Collect in Storeshipping method , you will not be charged any amount.

    of shipping.

    Shipments via CTT EXPRESSO to Portugal
    When choosing the CTT Expresso shipping method , orders are sent via

    carrier CTT Expresso.

    Delivery Time Portugal 2-4 days Free In 2 days €2.9 For Tomorrow €3.9

The price list shown in the table applies to the “ CTT Expresso ” service, where delivery is made on the first business day following the dispatch of the order.

VAT is added to the prices shown at the legal rate in force.

How order shipping is processed

The dispatch of an order will be made taking into account the shipping method chosen by the consumer when registering the order and only after validation of payment.

The order can be shipped by CTT and/or CTT Expresso .

When the order is shipped, the consumer will receive an email where they can confirm the tracking code to track the delivery information.

The expected delivery time may vary depending on the shipping service contracted or depending on the deadline set out in the description of the shipping method.