Privacy and Cookies Policy

This Privacy and Cookies Policy is intended to explain how InstaCase collects, stores and processes your personal data and other data that may be collected for statistical analysis purposes.

InstaCase , headquartered at R. Prof Ant Rosa Rov Andrade n3 3G , NIPC 248695509 , is responsible for the website instacase.pt , and is committed to ensuring the privacy and protection of the personal data of customers and visitors, following all legal and regulatory standards in force.

InstaCase reserves the right to periodically update and change its Privacy and Cookies Policy, in order to reflect any changes in the way our customers' personal data is processed or in legal terms . At InstaCase it will be

The most recent and current version of the Privacy and Cookies Policy is displayed, and it is advisable to check it periodically to check for any updates or changes.

GUIDING PRINCIPLES

The main objective of this policy is to consolidate the relationship of trust and proximity between InstaCase and its customers. It also aims to demonstrate the

transparency in the processing of collected data and informing all customers of their rights and how they can exercise them, as holders of personal data.

LEGAL BASE

InstaCase acts in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable data protection legislation, in all processes involving data processing personal.

According to the Agreement with the GDPR, personal data is defined as: “Any information relating to an identified or identifiable natural person (“data subject“); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological , genetic, mental, economic, cultural or social identity of that natural person.”

DATA PROTECTION

We use several measures that aim to guarantee the security of the information collected, the protection of personal data collected, prevent unauthorized use, alteration or access, disclosure, loss or destruction.

As data holder, the customer has the right to know what data is collected and stored, as well as to change it in the customer area and request the store to export or delete it.

THE DATA THAT IS COLLECTED I. Customer registration or purchase

When registering or purchasing on InstaCase , the following data is collected: email, name, address, zip code, location, telephone number and NIF. The data collected through the customer's purchasing process will be processed automatically and is intended for processing orders, such as shipping orders or issuing invoices.

II. Newsletter

When registering for the InstaCase Newsletter, the following data is collected: name and email. III. Contact form

InstaCase may also request personal data in the contact forms, namely the name, email and other information that the visitor provides us .

IV. InstaCase Navigation

Data related to browsing the store is also always collected. Examples of this type of data are device and browser information, network information and IP address.

PURPOSE FOR WHICH THE DATA COLLECTED

Personal data is collected and processed with a view to fulfilling the purposes indicated below:

Service provision:

● Compliance with tax obligations;

● Shipping of orders;

● Order processing;

● Invoicing;

● Resolution of problems such as cancellation, return of products or refund of the value of products and/or services in accordance with current law;

● Customer support: clarification of doubts about products, the operation of InstaCase or any other question requested by the customer;

Direct Marketing (e.g. email marketing):

To keep the customer up to date with order statuses or anything new at InstaCase , we can send emails and/or SMS with commercial communications regarding offers, products or campaigns, as well as thematic content and information about the processing of registered orders.

For marketing purposes, at InstaCase we may consider and use certain data such as products viewed, products on the wishlist or left in the abandoned cart.

Marketing communications are carried out after and with the customer's prior consent.

In any and all cases, InstaCase seeks to ensure that the information and data collected and used are suitable for the purposes described and do not constitute an invasion of the customer's privacy.

WHEN DO WE COLLECT DATA?

Data is collected when a customer registers on InstaCase , subscribes to the newsletter, fills in the contact form, registers an order or while browsing the store.

WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?

The holder of personal data has the right, at any time, to request access, rectification, opposition, export and/or deletion, as well as the right not to be subject to automated decisions.

The customer can exercise any of these rights with InstaCase , by submitting a

an order sent to the following address instacase.pt@gmail.com . The customer can

also file a complaint with the National Data Protection Commission (CNPD).

DATA RETENTION

InstaCase is obliged to retain information for tax and audit purposes in accordance with applicable law.

InstaCase keeps your data for 15 days due to specific requirements and practices inherent to InstaCase and its sector of activity, or until the customer requests that they be deleted from the database.

The holder may, at any time, request to access, rectify or delete their personal data by sending an email to instacase.pt@gmail.com .

If the customer registers with InstaCase, they can check, edit or delete their personal information at any time from the InstaCase customer area .

At the customer's request, InstaCase may change certain customer data associated with registered orders.

DATA SHARING

InstaCase does not give or sell any type of personal data to any other entity other than those necessary for the operation of the service. Data will also not be used

personal data for any other purpose without the due consent of the holder.

Any third party, with which customer data may be shared, is obliged to use it exclusively as a way of running its service on behalf of InstaCase.

InstaCase may also disclose personally identifiable information under special circumstances, such as to comply with court orders requiring it or when

Certain actions violate the Terms and Conditions of the business.

COOKIES

InstaCase uses cookies on the website . The cookies used do not collect information that

identify the visitor, but rather about the way they interact with the store’s website. The data collected is used for statistical purposes, provision and improvement of the service and user experience.

WHAT TYPES OF COOKIES ARE USED?

Analytical Cookies : they are used for the purposes of creating and analyzing statistics, in order to improve the functioning of the website, without ever collecting personal information.

Functionality Cookies: They store the user's preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time they visit it.

Third-Party Cookies: These cookies are created from third-party services, such as Google, Youtube, Facebook, among others. They may be used to show you advertising related to your actions on the website.

For any other questions related to the protection of your personal data or about the cookies used, you can contact us at the following address: instacase.pt@gmail.com